Bates Wells focuses more on core operations by selecting Proact as IT partner

LondonLaw firm Bates Wells has chosen an IT service provider Proact to design and implement a major IT infrastructure refresh, as well as improved customer support, to help them embrace new ways of working.

Like many other companies at the start of the pandemic, Bates Wells experienced the sudden shift to working from home for most of their staff. Constant access to systems and data is essential to reduce disruption to staff as they continue to work remotely.

With 24/7 monitoring and proactive support, Proact will allow Bates Wells to respond to internal demands and pressures on their IT, as well as to provide cybersecurity assurances. As the from the United Kingdom first certified B Corp law firm, it is essential that the company continues to provide charities and social enterprises with the practical and business advice they need to grow, raise funds and achieve their goals.

Acting as an extension of their IT team, Proact services will improve Bates Wells’ support offerings and provide even more opportunities for their IT team to focus on valuable projects, allowing the law firm to meet both their IT and business needs.

“We were looking for a well-established partner who could not only bring our systems into the 21st century, but also provide reliable support for the solutions they implement,” says Stuart McHugh, IT manager at Bates Wells. “It’s here that Proact capabilities are essential. They will help us steer our IT services in the right direction for the future, drawing on their many years of knowledge and experience.”

“We are extremely proud to have won Bates Wells’ confidence to implement a large number of solutions, supported by our dedicated team of managed service specialists,” says Martin Thompsongeneral manager of Proact IT United Kingdom. “This partnership is the latest success of Proact in the legal services sector. The years of experience and knowledge we have developed here means we are uniquely placed to understand the complexities and demands placed on IT systems in the legal sector.”

The new partnership with Proact will provide Bates Wells with an infrastructure refresh including new servers, storage, networking and firewalls for a robust and scalable solution. Core solutions will be enhanced with modern backup as a service (BaaS), disaster recovery as a service (DRaaS) and support services covering the new solution.

For more information, please contact:Martin ThompsonGeneral manager UK, Proact IT UK Ltd., Phone. +44 1246 266300, [email protected]Danny Duggalvice-president Sales & Communication, Proact IT Group AB, Phone. +46 733 566 843, [email protected]

On Proact
Proact East Europe leading specialist in data and information management, focused on cloud services and data center solutions. We help our customers store, connect, protect, secure and enhance their data while increasing agility, productivity and efficiency. We’ve completed thousands of successful projects around the world, have over 4,000 customers, and currently manage hundreds of petabytes of information in the cloud. We employ over 1,000 people in 15 countries across Europe and North America. Founded in 1994, our parent company, Proact IT Group AB (publ), was listed on Nasdaq Stockholm in 1999 (under the symbol PACT). For more information on Proact please visit us at

On Bates WellsBates Wells is a values-driven law firm, where having a positive social and environmental impact is as important as business success. The firm’s high-level legal advice is accompanied by a real desire to drive change and this was the first UK law firm to carry out B Corp certification, awarded to companies that reconcile purpose and profit. Bates Wells’ customers are diverse – from corporate names to public bodies to start-ups. It is also the company of choice for thousands of charities and social enterprises. Bates Wells is a full-service firm challenging what is possible in the delivery of legal expertise.,c3513825

(c) Decision 2022. All rights reserved., sources Press Releases – English

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