Gunnercooke chooses YayPay by Quadient to automate customer accounts and improve customer experience

LONDON and NEW YORK, September 8, 2021 / PRNewswire / – YayPay by Quadient, a leading accounts receivable (AR) automation solution, today announced that UK commercial law firm gunnercooke has selected YayPay by Quadient to automate its financial processes and support its next phase of growth.

As one of the UK’s fastest growing challenger law firms, gunnercooke’s ambition is to challenge, improve and evolve the way legal services are delivered to companies. The innovative culture of the company has led to rapid expansion across the UK and recently into Germany. In addition to rapid growth and flexibility in service delivery, the firm’s model calls for digital transformation of operations and remote working for senior lawyers.

With YayPay, gunnercooke simplifies reporting, automates collections, and provides opportunities to improve customer relationships and payment speed. YayPay consolidates real-time data from enterprise resource planning (ERP), customer relationship management (CRM), accounting and invoicing systems, presenting them on dashboards based on the cloud accessible from anywhere. YayPay also manages automated and customizable collections, helping gunnercooke to increase the efficiency of its processes.

“YayPay is flexible and easy to use, and it has provided us with business risk information that can be shared across all departments,” said Nas Patel, CFO of gunnercooke. “With the information from YayPay, we put in place tailored approaches with customers to compose down payment or down payment reminders which increased the likelihood of payment. “

YayPay allows gunnercooke customers to access account details, make payments, and submit requests at their own pace. The customer experience is enriched and continuously improved over time.

“It is an honor that one of the challengers UK law firms selects YayPay to help protect its client relationships and reputation,” said Raj Harash, UK Sales Director, YayPay . “More satisfied customers pay faster, and a happier AR team with fewer reconciliation headaches spends more time thinking strategically, coordinating internally, and taking immediate action when needed. ”

About YayPay by Quadient

YayPay by Quadient is a leading accounts receivable automation solution that provides intelligent credit-to-cash software, payment processing and industry best practices. YayPay is part of Quadient, the driving force behind the world’s most meaningful customer experiences. Quadient supports hundreds of thousands of customers around the world in their quest to create relevant and personalized connections and achieve customer experience excellence. For more information, visit www.yaypay.com.

SOURCE YayPay

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About Bernice Dyer

Bernice Dyer

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